Neddy S North Bay Hyundai — Car Dealer in North Bay

Reviews of Neddy S North Bay Hyundai

• Isaiah

  Added 2016.02.10

  Had to come in for an emergency visit after driving 2 hours away and turning around when the back break pads went bald because they weren't replaced even though we asked for them to be serviced twice before. Having problems again with them not replacing the front break pads. I don't trust them at all. The Hyundai Elantra is a good car, too bad I don't trust the service to protect my family.
• Samuel

  Added 2015.12.27

  This is the second time they miss us for a new car. Went there in '13, first of all the showroom is too too hot. Finally got a dealer and told him I wanted to see the Santa Fe. Went in the yard, he pulled one out and told me to sit and see all the details in it. I did and 1/2 hr later he still out of site. I was told that he was out for lunch. Honestly!!! This year we went in and just couldn't be served again. Get more sales people. You missed us again.
• Carter

  Added 2014.12.23

  Wasn't to impressed that e- brakes service isn't included with an annual 4- wheel brake service. At least try to inform valued customers out of curiosity and inconvenience.
• Andrew

  Added 2014.10.09

  Great Dealership! I have been to their Service Department several times and have always left satisfied! Thank you!
• Nicholas

  Added 2013.12.06

  UPDATE May 5, 2017, We now have the vehicle (Santa Fe XL) and like the vehicle very much at this point. The dealer seems to be working with us to provide good service now. I suggest that using this review process had help contribute to an improved effort towards customer satisfaction. I am increasing my rating from 1 star to three stars.
• Nicholas

  Added 2013.04.23

  Very poor sales department. We made a deal (in cash) on a newer used vehicle from Neddy's a week ago as our family urgently needed to replace our vehicle which was recently written off in an accident. A week later, the vehicle has not even been looked at and we are without a vehicle still. Furthermore the sales manager has not been returning our calls and now we are in desperate shape leading into the Easter long weekend, unable to travel, the sales manager was quick to point out that it was his day off (Thursday) after not dealing with us on all of his previous 'work' days. We will not have a vehicle this week and it is apparent that we may not even have the vehicle by the end of next week. I feel very disappointed and will not be using Neddy's in the future, nor will I be recommending this dealership to anyone else.